🛍️ Terms of Service

Welcome to MediCart. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

MediCart is an online health and wellness store offering non-prescription healthcare products. All information provided on this website is for general informational purposes only and should not replace professional medical advice.

We reserve the right to update, modify, or discontinue any part of the service without prior notice.

🚚 Shipping Policy

Processing Time:

• Orders are processed within 1–2 business days

Delivery Time:

• Standard delivery: 2–20 business days
• Delivery times may vary depending on product availability and logistics providers

Shipping Fees:

• Calculated at checkout or offered as free shipping above a certain order value

Important Notes:

• Customers are responsible for ensuring the delivery address is accurate
• MediCart is not responsible for delays caused by customs clearance or external courier issues

Free Shipping Available*:

• Enjoy complimentary shipping when you meet the minimum spend:

  • Asia Region: Free shipping on orders above $350 AUD (or local currency equivalent)
  • Australia: Free shipping on orders above $200 AUD
  • New Zealand: Free shipping on orders above $300 AUD (or local currency equivalent)

💳 Payment Policy

We accept secure payments via:

• Credit/Debit Cards
• Shopify Payments
• Other available payment gateways

All transactions are processed securely. We do not store your payment information.

🔄 Refund & Return Policy

Due to the nature of healthcare products:

• We do not accept returns for opened or used items
• Returns are only accepted for:
  • Damaged products
  • Incorrect items received

To request a return:

• Contact us within 7 days of receiving your order
• Provide order number and proof (photos)

Approved refunds will be processed back to the original payment method.

⚠️ Health & Product Disclaimer

MediCart sells non-prescription health and wellness products only.

• Our products are not intended to diagnose, treat, cure, or prevent any disease
• Always consult a qualified healthcare professional before using any product
• Product results may vary between individuals
• Customers are responsible for ensuring that purchased products comply with local regulations
• MediCart does not guarantee that all products meet specific regulatory classifications. By purchasing, you acknowledge and accept responsibility for compliance with local laws.

🔒 Privacy Policy

We are committed to protecting your privacy.

• Personal information is collected only for order processing and customer service
• We do not sell or share your data with third parties without consent
• Data is handled in accordance with applicable privacy laws